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Welcome to theSupport Data Groupweb hosting. supportdatagroup.com is committed to provide Reliable and cheap web hosting plans with fast 24/7 customer ticket support. Whether you are looking for personal web site hosting or a business, supportdatagroup.com is the first choice for you. Please go through following documentation before using services of supportdatagroup.com. We assume that you have purchased hosting plan and received our welcome email with hosting logins and DNS information. If you have not received welcome email with logins please contact our support immediately. Once you go through following steps you can easily setup your site with supportdatagroup.com STEP 1 : POINT YOUR DOMAIN DNS TO OUR SERVERS ( TRANSFER DNS ) Before pointing your domain DNS to our servers, You need to collect Primary Name server and Secondary Name server address provided in your hosting plan welcome email ( Transfer Domain Section ) Then Select below desired option to update domain DNS. OPTION 1 : DOMAINS REGISTERED WITH SUPPORTDATAGROUP.COM If you registered your domain with supportdatagroup.com and purchased hosting plan you can update your domain DNS to our servers using below steps. Login to your domain manager at https://supportdatagroup.com/clientarea with your domain name and password which is provided in your "Domain Order Confirmation" email.
Note: You need to wait 24-48 hrs for your domain DNS info propagation. After 48 hrs only you can see your site and send/receive emails. OPTION 2 : DOMAINS NOT REGISTERED WITH SUPPORTDATAGROUP.COM BUT HOSTING WITH SUPPORTDATAGROUP.COM. You need to update your domain DNS at your registrar site. Please contact your domain registrar and give DNS information provided in hosting welcome email. So that your registrar can update DNS on your domain. You can find our who is your domain registrar and where your domain DNS pointing from https://www.networksolutions.com/whois/index.jsp Note: You need to wait 24-48 hrs for your domain DNS info propagation.
STEP 2 : ACCESSING SITE CONTROL PANEL ( Cpanel ) Make sure that your updated domain DNS and propagated as per Step 1 before proceeding further. http://my-domain-name-here.com/cpanel You will be asked to enter username and password which you can find in your welcome email under "LOGIN INFORMATION" section. Once you login to control panel you can create email accounts, sub domains and MySql Databases etc.
STEP 3 : UPLOADING FILES TO YOUR WEBSITE To publish your website (upload the files from your local computer) A ) FTP Software (WS_FTP, CuteFTP, SmartFTP ) You can download and install on your computer from following links Before uploading through your FTP software requires following details. -- FTP SERVER NAME : ftp.yoursite.com or Server IP ( you can find in welcome email ) Your home page must be placed in the "public_html" directory and must be named
If you designed your site Microsoft Front Page you can directly publish using Front page. FrontPage will not work until your domain DNS propagated to our
You can also upload files using cpanel File Manager. For any further help open helpdesk ticket at https://supportdatagroup.com/submitticket Thank you |
Getting Started - For new customers Print
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