When will my site be online?


Our system will get all accounts setup and a welcome e-mail sent out within 5 min upon approvial of your credit card. 

If you do not receive your welcome email in 2 hours from placing your order, please submit a ticket at https://supportdatagroup.com/submitticket and we will investigate further.

If you already have a domain name registered, its as easy as signing up, uploading your files via FTP, then lastly contacting your existing registrar (who you bought your domain name from) and request they they change your domain's DNS name servers to our nameservers which are supplied in your welcome email


After the change is entered, you will need to allow 24-72 hours for it to propagate across the internet then it will start working. 


(Note: If you purchased your domain name from us, the DNS name servers will automatically be configured properly, you do not need to contact us with the name server entries.)


Whether you have a domain name already or plan on buying one, your site with your domain name can be live here in as little as 24 hours.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Setting up a domain using WHM

  First you will need to access the WHM.    You can access the...

What are my DNS name servers?

You can find your nameserver details in your welcome email.   You need to update...

How do I move from another host to Support Data Group.

  No problem, its easy, and can be done without having any downtime for your...

Getting Started - For new customers

  Welcome to theSupport Data Groupweb hosting. supportdatagroup.com is committed...

Where do I put my webpages and files?

To make your website files available in your website, put them in the directory named...